What owners say
when a piece comes back.

I brought a 1960s Omega Seamaster that had belonged to my father. It had not run for about fifteen years. The workshop examined it, gave me a clear written estimate, and then rang me when they found the mainspring needed replacing to confirm I was happy to proceed. That kind of communication was not something I had encountered before with repairs. The watch came back running well, with its original dial untouched. The condition report was thorough.

April 2025

I sent a two-day marine chronometer from Sweden — a Kullberg from the early 1900s that had stopped some decades ago. Finding someone willing to work on it in Europe was proving difficult; most workshops I contacted declined outright. Ayutthaya Chronos were honest about the timeline — nearly three months — and sent photographs at each stage of the disassembly and reassembly. The rate is now within acceptable limits. I could not be more satisfied with the communication and the outcome.

March 2025

I went in to have a simple strap replaced on an older Seiko I had been wearing for years. The job was done carefully and the spring bars were replaced without being asked — which I appreciated since the existing ones were quite tired. The price was fair. The only small note is that I would have liked a wider range of strap options in thinner widths, but what was available was good quality. I'll go back when the watch needs a full service.

April 2025

I had a military-issue watch from the 1950s — a Longines — that needed movement work. I was concerned they might over-restore it and lose the character. Wanchai understood immediately what I was trying to preserve and was quite explicit that the case would not be polished without my agreement. It came back exactly as it should have: the movement cleaned and running accurately, and the exterior looking its age. That is precisely what a piece like this needs.

February 2025

My grandmother's dress watch — a small Tissot — had a cracked crystal and had not been serviced in many years. I was nervous about handing it to anyone. The assessment was detailed, the timeline was realistic, and the watch was returned with the original crown intact and the movement running smoothly. The dial was cleaned very carefully. I was kept informed throughout. A straightforward, unhurried experience.

March 2025

I couriered a pocket watch from Singapore — a vintage IWC that had been in the family for three generations. The workshop contacted me promptly on receipt and provided a thorough assessment within a few days. The movement work took about six weeks. The rate has been consistent since I received it back. Communication was good throughout, though I would have appreciated one additional update mid-service. The end result was worth the wait.

April 2025